In this global economy companies are required to improve their customer experience from pre-sales, sale and post-sales.

With this in mind CRMGRID develop a framework that allows you to:

• Stay competitive
• Be agile
• Increase your revenue per customer by having better response times and less processes

Some of the features that we develop to help you accomplish this are:

Pre-sales:

     Campaign management, leads, opportunities, forecasts, quotes

Sale:

     Orders, Invoices, Credit Notes, Debit Notes, Payments, Expenses

Post-sales:

     Cases, solutions, service portal (where customers can login and manage their account)

To find out more about our Business Package click on the link below

The project package was design taking into account that every project is different and that you may be using different methodologies (Critical Path Method/CPM, Program Evaluation and Review Technique/PERT, Total cost management/TCM, PMBOK, Prince2,CMMI,PMP,SCRUM,XP,....).

• you can divide your project in multiple releases, milestones, stages
• you can track your customer requirements and acceptance tests
• you can log issues and opportunities
• you can log changes, who requested, who approve it,....
• define your tasks, test cases and bugs and keep a link between them
• tracebility
• team member colaboration, with the project portal your team members can easely see with tasks they need to perform and they are able to feedback to you any problems, when they started, and when they finish the tasks allowing you to have always an updated project plan
• Blog
• Knowleged base
• Gantt visualization of the tasks and test cases planned and effective start and end dates
• .....

To find out more about our Project Package click on the link below

The recruitment package is a flexible solution designed for recruitment agencies to allow them to:

• Build opportunities
• Manage opportunities
• Manage applications
• Search candidates
• Manage candidates
• Track candidates
• Manage Timesheets
• Accounts and Candidates collaboration (trough recruitment portal)

To find out more about our Recuitment Package click on the link below

eCommerce is playing an important role in the way products and services are been purchase online in the "information age".

To help you start trading online our solution includes

• Front shop
• Products categories
• Products
• Promotions
• Cross sales
• Bundles
• Payments using PayPal (for credit card processor)
• Customer collaboration
• Blog

To find out more about our eCommerce Package click the link below

In a funnel website you take your leads trought several stages with the objective of getting a sale in your last stage.